Supply & Procurement

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MineStream, Supply & Procurement

Strengthening The Chain Of Command

The MineStream solution can manage a range of identified Supply processes.

It has enabled end-to-end management of vendor service requests.

The solution also supports the end-to-end tender process, contract renewals and reminders plus a full report suite of work requests relating to the service.

In addition, public and business-only web forms can be deployed to raise service requests such as Asset Disposals Approval Workflow and Urgent Freight requests.

Read the Purchasing & Supply case study here

Read the complete Supply Chain case study here

Critical Success Factors

An Enterprise Framework

Workflow
Electronic forms can be integrated into the solution to improve and automate service requests, approvals and business workflow.
Streamlined
Integrated one-click Templates for pre-defined requests and SLAs.
Service
Exceed Service Level Agreements and customer satisfaction.

Streamlining Supply & Demand

Ensuring Productivity

Mining is a multi-billion dollar industry which never sleeps. Downtime and loss of production come at enormous cost to mining operations even for short periods of time. With the stakes so high, it is critical to keep business moving and all functions of the business must play a role.

The purchasing function, as in any industry, faces its own set of challenges to minimise cost and provide goods on demand.

MineStream’s versaSRS provides an easy pathway for adoption in the purchasing function. Equally, the company’s own knowledge of the mining sector and requirements make Supply Chain implementations virtually effortless.

Centralised
Visibility for all incoming requests from staff or suppliers.
Routed
The request automatically applies Vendor or Employee details and links important information for the team to reference.
Escalated
Where SLAs are broken and/or about to be violated, the solution caters for up to 10 escalation points.