Vendors & Contracts

MineStream & Vendor Management

From Tender Request To Contract

With over 25 modules the MineStream platform offers full circle vendor management. From the initial tender request within the business, to the approval workflows, until the response reviews and eventual contract and support of that contract. MineStream excels at workflow and supplier management.

Initial Tender Request

MineStream can process tender requests via email, form or manually. Employees can use a portal to view the progress of their request.

Tender Reviews & Approvals

Tender responses can be reviewed within the application or via approval workflows sent via email.

Support & Service

Contracts and support agreements are put in place and are utilised for MineStream service requests, IT requests, case management and more.

Critical Success Factors

Managed & Centralised

Requests

Electronic forms can be integrated into the solution to capture business tender requests.

Approvals

Approvals sent to individuals or groups with measurable SLAs and templatable forms.

Service

Contract & CRM modules to ensure ongoing management of account and contract renewals.

An Enterprise Solution

Tender Process Streamlined

Traditionally the tender process is managed via email, spreadsheets and forms. Today, when considering the impact contracted services or applications especially when these services are monthly or annual, far greater management is required.

MineStream enables businesses to manage the tender to service process from start to finish.

Tender Response Approvals through to Service Level Agreements can all be managed on the MineStream framework.

The Impact

full circle vendor management

The initial request for tender can be started with phone call, an email, an electronic form, the built-in portal, or manually.

Email correspondence, documents, forms, templates, approvals. All managed within one solution.

The MineStream contracts module enables a range of features such as document library and financial transactions.

Any requests, incidents or jobs relating to the contracted service will be linked via the CRM.

A range of automated reminders can be configured for due dates within the contract.

A centralised procurement management system means reports can be run against services to view number of incidents, requests or work.

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